Delete account

1. Open the Paga or Paga Organizer app and sign in.
2. Tap Profile.
3. Tap Delete account and confirm.

Sign in to the dashboard, open Profile and choose Delete account.

Email general@bytec.co.mz from your account’s email, or send a WhatsApp message to +258 83 383 7285 from your account’s number, with the subject Delete account. We confirm the account is yours and delete it within 30 days.

• Withdraw your fitas’ balance. An account with money in a fita or a payment in progress cannot be deleted.
• Tickets for events still to come prevent deletion. Transfer them or wait for the event.
• If you are the only owner of an organization with takings or live events, hand the organization to someone else.

• Your name, email, phone number and the link to Google or Apple.
• Your password, sessions and the devices registered for notifications.
• Access to your fitas, tickets and, for organizers, the organization.

• Records of payments, top-ups and withdrawals, without your name, for as long as Mozambican law requires for accounting and tax documents.
• Technical logs, for up to 90 days.